Burnout is exhaustion, cynicism and a loss of effectiveness that builds up when people carry too much for too long with too little control, reward or fairness, so preventing it means changing the work and not telling people to cope better. In a community that means a protected rest day, rotating and varied tasks, time and space that belong to each person, and noticing the early signs.

Burnout prevention is the set of working arrangements that keep sustained effort from exhausting the people doing it.

What Burnout Is, And Why Prevention Is About The Work

Burnout is a state of exhaustion and disengagement caused by long-term overload. The researcher Christina Maslach described it as having three parts: emotional exhaustion, cynicism or distance, and a drop in the sense of being effective. The World Health Organization describes it as an occupational phenomenon resulting from chronic stress that has not been successfully managed. (From memory; not rechecked.)

The same research tradition points to causes in the work and not in the worker. Maslach and Michael Leiter named six areas where the fit between a person and the job can fail: workload, control, reward, community, fairness and values. (From memory.) For a community that gives a useful checklist:

AreaQuestion for the community
WorkloadAre people asked to do more than they can keep up?
ControlDo people have a say in how they do their work?
RewardIs effort seen and thanked?
CommunityDo people feel part of a group they trust?
FairnessIs the work shared in a way people accept?
ValuesAre people being asked to do things that violate what they believe?

The framework comes from studies of workplaces in settled societies. Applying it to a survival community is an inference, but each question has an obvious practical meaning there.

The Four Tools In The Parent Article

A fifth, which sits behind these, is recognition: people who feel their work is noticed tolerate heavy loads better. See Acknowledging Contributions.

Method: A Prevention Routine

Step 1: Check the load. Add up the work the community needs to do against the people and hours available. If the total is impossible, the answer is to drop tasks or add people, not to ask for more effort.

Step 2: Protect the rest day. The one hardest to keep is the weekly rest in a busy season. Treat it as part of the work schedule.

Step 3: Rotate where skill allows. And plan the cross-training that makes rotation possible. See Cross-Training.

Step 4: Look for the people carrying the most. Healers, cooks, watchers, anyone who holds a role nobody else can fill, and the leader. See Burnout at the Top.

Step 5: Give people a voice in how work is done. Control over method is protective.

Step 6: Learn the signs. See Recognizing Burnout.

Step 7: Do not rely on morale events. A feast is welcome, but it cannot undo an impossible schedule.

Common Mistakes

  • Telling people to be resilient. It moves the problem onto the person.
  • Dropping the rest day in a crisis. The crisis is when it matters most, and the cost comes later in illness and mistakes. See Surge Labor for how a heavy period can be planned.
  • Giving the burdens to the willing. The best workers are overloaded first.
  • Ignoring caregivers. Those who care for the sick and the grieving are at special risk.

What’s Next