Orientation phrases are short, true statements about name, place, time and safety, such as “You are at the east camp, it is morning, and the event is over”, spoken slowly and repeated to someone caught in a flashback or panic. They work only if every word is true, so never say “you are safe” when a threat still exists; say what is true, such as “nothing here is hurting you right now”.

Orientation phrases are brief spoken facts that tie a distressed person back to who they are, where they are and when it is.

Truth Is The Whole Mechanism

A person in a flashback or panic is partly cut off from the present. A plain statement of fact gives them something to check against what they can see. If the statement is false, such as “you’re safe” when the raiders are still near, they notice, trust drops, and the attempt fails. Honest phrasing keeps credibility when conditions are imperfect.

Building Phrases From Four Facts

FactExample
Who”You’re Dara. I’m Tomas. I’m here with you.”
Where”We’re in the grain store at the west camp.”
When”It’s morning. It’s the third day of the cold snap.”
What is true about now”The fire is out. Nothing is hurting you right now.”

Add a statement that the event is over only if it is: “That happened last winter. It is not happening now.”

How To Say Them

  1. Quiet, low and slow. Do not shout; do not whisper.
  2. Use the name first.
  3. One idea at a time. Short sentences.
  4. Repeat. A person who cannot take it in the first time often takes it in by the third.
  5. Wait. Leave silence for them to answer or breathe.
  6. Let them answer in their own words if they can: “Tell me where you are”.
  7. Match the voice to the room. A person at a distance responds to a steady voice; do not approach quickly.

Self-Talk Version

A person can prepare their own phrases in calm time: their name, their location, the season, a fact about their present life such as “I have a bed and a task today”. Rehearsed phrases are easier to reach for. The version in the parent guide, “The event is over. I survived it”, is a good template for events that are over, and a poor fit for someone still living under threat. In that case use the narrower truth: “Right now I am not being attacked.”

What To Avoid

  • Promising what cannot be promised. “Nothing will ever happen to you again.”
  • Arguing. If they insist the danger is real, reorient to what you can both observe; do not debate.
  • Long explanations. In a flashback, language processing is limited.
  • Impatience. Orienting may take several minutes.

Common Mistakes

  • A false “you’re safe”. Replace with a true statement.
  • Sounding scripted. Use the person’s name and their own landmarks.
  • Skipping what comes next. After orientation, offer water, rest and company, and see the person again later.

What’s Next